PRIVACY POLICY
In accordance with data protection legislation and article 10 of Law 34/2002 on Information Society Services and Electronic Commerce, the owner of the site and responsible for the processing of the data is:
COLLECTION WORLD SL, CIF B29763786
Crta de Cádiz km. 159 Estepona - Málaga
Use and purpose of the data obtained
The data that we request from you in the different forms on our website are adequate, relevant and strictly necessary for the purpose of managing and processing the request you have made to us and to be able to send you information about our services, and in no case are you obliged to provide them. The data that must be filled in is specified in the form itself, and your refusal to provide them will mean that you will not be able to manage your request. Likewise, it assures us that all the data provided is true, truthful and relevant to the purpose for which we request it. We also inform you that, for a more agile and direct communication, the Data Controller may use the WhatsApp application as a means of contact with users. This communication may be used to manage requests, resolve doubts or provide information related to the services offered. The use of WhatsApp will be carried out in accordance with the provisions of current regulations on data protection and in accordance with the conditions of use and privacy policy of said application, which are beyond the control of the Controller.
Attention via WhatsApp
You can contact us via WhatsApp to make inquiries or requests. When you start the conversation, you provide us with your phone number and other information visible on your profile (such as name or picture). The purpose of the processing is to respond to your queries and maintain direct communication with you.
The legal basis for the processing is the legitimate interest of the controller in responding to user requests. We will not use your data for marketing purposes without your express consent.
This service is provided by WhatsApp Ireland Limited (in the EU) or Meta Platforms Inc., which may involve international data transfers. Please refer to their privacy policy for more information.
Retention period and other information on data processing
The personal data provided will be kept for as long as the commercial relationship is maintained, and once the aforementioned relationship ends, they will be blocked for the legally established time, before their destruction.
Sending them implies their express authorisation to incorporate them into our corresponding files, provided that the Data Controller considers it appropriate for the management of the request requested.
We inform you that your data will not be transferred to third parties without your express consent, except for those transfers necessary to comply with a legal obligation. By accepting the box on the form, you consent to the sending of information about our services that may be of interest to you.
It is important that in order for us to keep your personal data up to date, you inform us whenever there are any changes to them. Otherwise, we are not responsible for the veracity of the same. We consider that, if you do not expressly cancel your personal data from our files, you continue to be interested in continuing to be incorporated into them until the Responsible Party considers it appropriate and as long as it is appropriate for the purpose for which they were obtained.
Rights of data subjects
The owner of the personal data has the right to:
· Obtain confirmation as to whether or not the Data Controller is processing personal data concerning them.
· To access your personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
· In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case only the Data Controller will keep them for the exercise or defence of claims.
· In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data.
· In certain circumstances, by virtue of the right of portability, data subjects will have the right to obtain their personal data in a structured format of common use and machine readability and transmit it to another controller.
The owner may exercise his/her rights:
· By letter addressed to Crta de Cádiz km. 159 Estepona, Malaga reference "Data Protection".
· By email to the address info@collectionworld.net indicating "Data Protection" in the subject.
If you believe that your rights have not been adequately addressed, you have the right to lodge a complaint with the Spanish Data Protection Agency.
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